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isoftsolutions

Unable to list

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Boa tarde,

 

Ao tentar listar um novo item (criar uma nova oferta), para um cliente, através da nossa integração, recebo sempre o mesmo erro:

"message":"seller.unable_to_list",
"error":"User <USER> (<USER NUMBER>) is unable to list.",
"status":403,
"cause":["address_pending","phone_pending","address_empty_city","address_empty_state"]
Já tive o mesmo problema anteriormente e bastou preencher corretamente que o problema foi solucionado, porém, neste caso o cliente já preencheu todos os campos e revisou o cadastro.
Não possuo acesso direto a conta, porém o cliente verificou o cadastro e até me envio prints do cadastro completo.
Existe mais algum procedimento que ele deve realizar para que o erro acima não se repita?
 
 
Desde já, muito obrigado!

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an easy way to config the user correctly and not have this error:

"cause":["address_pending","phone_pending","address_empty_city","address_empty_state"]

 

is make an item from the mercadolibre website when you finish it will ask you all the information that is pending

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