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pavel.torres

Trabajar con Devoluciones por Reclamo

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Hola excelente dia,

Solicito de sus apoyos para obtener el tracking del retorno generado por un reclamo,

Ya que por la api de mercado libre solo puedo consultar los reclamos sin obtener el tracking que genero el comprador para retornar el pruducto 

https://developers.mercadolibre.com.ar/es_ar/trabajar-con-reclamos

 

Tambien verifique la documentacion:

https://developers.mercadolibre.com.ar/es_ar/trabajar-con-devoluciones

pero en la respuesta obtengo lo siguiente:

https://api.mercadolibre.com/v1/claims/{claim_id}/returns?access_token=$ACCESS_TOKEN”

{
    "error": "OPEN_PLATFORM_EXCEPTION",
    "code": 404,
    "message": "key: purchase_without_returns, status_code: 404",
    "cause": [
        "key: purchase_without_returns, status_code: 404"
    ]
}

Por su apoyo y amble atencion gracias,

Saludos!

 

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