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akng

Question notification when the item gets relisted

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Hi  all,

 

Need help with a doubt.

 

Does a merchant get question notification in below situation:

 

 

Step1: A visitor to the listing page posts a question

Step2: Merchant gets notified about the question

Step3: Item gets expired/sold out

 

At this point if merchant tries to answer the question, it will not be allowed.

 

Step4: Item gets relisted

At this point merchant can answer the question, but will merchant get a question notification ?

 

Adding one point : When and all can we expect notifications from for Questions ?
What I am expecting is:
Question added - yes
Question removed - yes
Question answered - yes
 

 

Thanks,

akng

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Thanks fsolari!

 

I went through the post. So there wont a notification when a question becomes available for answering after item relisting. May be the item notification should be used in this case to know if a question is answerable or not.

 

Thanks again for the help :)

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Hi,

 

Need one more clarification,

 

do we get any notification if a question gets removed because of content moderation (i.e., buyer asked a question that sounds offensive and Mercadolibre admin removes it) ?

 

The document doesn't mention anything about it.

 

Thanks

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